Standard Shipping Times
We pride ourselves in our unique, custom made products. It takes us 5 to 7 business days to print and hand stitch. This is why our products take a little longer to deliver but are worth the wait.
- USA: 14-21 Business days
- United Kingdom, Germany, France, Czech Republic, Sweden, Netherlands: 10-17 Business days
- Australia, Norway, Belgium, Italy, New Zealand: 14-21 Business days
- Canada, Denmark: 17-24 Business days
- Rest of World: 21+
To ensure a fast delivery, please check that delivery address is correct and the payment has been processed or successful. Follus.com will not be held liable for any shipments sent to the incorrect address provided by the customer.
Your order may be delivered multiple times if there are many items.
Be prepared for delays due to the impact of COVID19
Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.
If you have any issues with the product quality please contact us upon arrival so we can help you out email@example.com
At follus.com we want you to be 100% satisfied with your purchase. If you are unhappy with your purchase, you can return it to us for an exchange or a full refund, minus the original shipping cost within 30 days of receiving your order.
Please visit the Return and Refund Policy for details.
We truly believe we make some of the most amazing custom products in the world, and we want to make sure we back that up with a risk-free 30 days guarantee. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there is absolute zero risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7 ticket and email support: firstname.lastname@example.org
Please contact us if you need assistance.