Customer Reviews

Customer Reviews

Overall rating: 4.7 / 5 from 2388 reviews.

Love products Follus offers that are unique, nicely designed and reasonably priced. Stumbled on Follus after searching most every dept stores we knew of online to find a custom style scarf for a Christmas gift. Success at placing an order from Follus for a Cute West Highland White Terrier-Scarf V2 that we had no idea would arrive 8 weeks later, no replies to any of our communications asking for status, blindly waiting from 6DEC2025 to 31JAN2026. Only would shop here again as a very last resort.

Cute West Highland White Terrier - Scarf V2

Store owner replied: Thank you so much for your kind words about our products - we’re really glad you loved the design of your scarf. We’re truly sorry for the frustrating experience you had. During the holiday season, some shipments can unfortunately get lost or delayed without any updates from the carrier. As soon as we received your message, we immediately arranged for a replacement to be produced and sent. We sincerely apologize for the lack of communication and the long wait. This is not the experience we want for our customers, and we truly appreciate your patience.

Absolutely LOVE ❤️ 😍 the cover, it has the image of my seal point ragdoll (my precious little girl) on it. The only problem was that I ordered it in November 2025, only for it to arrive February 2026....

You Will Have A Bunch Of Ragdoll Cats - Wallet Case

Store owner replied: Thank you so much for your kind words - we’re truly happy to hear you love the wallet phone case and your precious ragdoll design. We’re very sorry for the delay. During the holiday season, some shipments can unfortunately get lost or delayed without any notice from the carrier, and this seems to have happened with your order. As soon as we heard from you, we immediately arranged a replacement for you. We sincerely apologize for the inconvenience and truly appreciate your patience and understanding. It means a lot to us.

The hoodie was generously sized and the print quality was good. I prefer a more "cottony" fabric, rather than the soft "satiny" fabric, but that's just my personal preference.

I'm With You - Bearded Collie Hoodie V1

My wife and I love her Cavalier hoody. I was however concerned about the lack of communication never receiving an order number and did not get a response about when I was to receive the item. It took so long without any communication after the first one I was about to check to see if it was a scam. Glad it was not. Thanks for a quality shirt.

I'm With You - Cavalier King Charles Spaniel Hoodie V2

The blanket seems nice, however, I bought it as a Christmas gift and therefore it was received inappropriately and extensively one month delayed without notification. I paid for shipping to receive it in time for Christmas!

You Will Have A Bunch Of French Bulldogs - Blanket V1

My husband was so excited when I gave him the t-shirt he wore it for days on end,I had to sneak it in the wash soI didn't get yelled at.

Doberman Pinscher T-Shirt V1

Customer photo review of Yorkshire Terrier Galaxy Hoodie V1

Love , love , love this hoodie. Bought one a few years ago and it has washed and worn very well but thought I'd get another one. Very pleased with this galaxy dark Yorkie. Love wearing it and always get comments - people often think I'm cuddling a dog! Admit there was an issue as my hoodie got lost in transit but -once I'd complained they realised this and sent me a replacement. Would recommend and will definitely get another one at another date.

Yorkshire Terrier Galaxy Hoodie V1

I love it. I ordered the wrong size but will hold on to it I waited to long for it.

Vintage Dachshund Wallet Case

Absolutely the slowest mail system. No notifications of expected deliveries. Missed a birthday and Christmas. Took over 5 weeks to get it. The product is good and it is as advertised. The same goes for the blanket we ordered last year.

Heart Thief Pomeranian - Love Inspired Wallet Phone Case V1

The Hoodie is great. The biggest problem was the time it took to receive it. You need to be more honest about your shipping ability and length of time from order to actual mailing.

I'm With You - Welsh Corgi Hoodie V4

I finally received it and it was a small although I could’ve sworn I ordered a large. Other than that, it’s really nice.

I'm With You - Shih Tzu Hoodie V2

I ordered the iPhone case November 1st and it didn’t arrive until December 28th-AFTER Christmas. It was to be a Christmas gift. The same was true of a late arrival of a Chihuahua blanket I ordered as a Christmas gift two years ago. It also arrived AFTER Christmas, yet I had ordered it in what I felt was long enough ahead. The slow service is my only complaint. The products are very nice and eventually they arrive.

Heart Thief Chihuahua - Love Inspired Wallet Phone Case V1

The hoodie graphics are nice…looks just like my dog. The fabric is slick and shiny. Not what I expected, but I might have misread the description. The fit is fine and it’s comfortable. Delivery took a very long time.

I'm With You - Schnauzer Hoodie V4

Customer photo review of Personalized PetPeek Handbag With Your Pet's Photo V2

This is my second order with you, and even tho it takes awhile to get the order it is definitely worth the wait. My first order was a jacket that was perfectly made and I love it. I get so many compliments on it. Now, I have this beautiful purse. It is very well made. I have already had so many compliments on it. Thank you very much. I did cut off the handles, as I didn’t want them on there. I plan to put a purse charm on the loops that are still there. I am very happy with both of my purchases. I’m sure I will order something again.

Personalized PetPeek Handbag With Your Pet's Photo V2

This was a Christmas gift for my wife, and she loves it, anything greyhound. It seems to be well made and should last longer than other ones I have purchased in the past. It is expensive for a phone wallet, but if it outlasts the phone, it is worth it.

Vintage Greyhound Wallet Case